Tier 0 governance automation

60–70% of governance questions are already answered by your own policy documents.

Fire Mission is the Tier 0 layer that routes those questions to the right document, extracts the answer, cites the source, and presents it for human confirmation. Your experts only see the edge cases, the exceptions, and the final sign-offs.

8
departments covered
50+
Tier 0 workflows
0
decisions without human sign-off
100%
grounded in your own docs
Start 7-day free trial Business case →

What is Tier 0?

In IT service management, Tier 0 is automated self-service — the layer that resolves requests before they reach a human. Tier 1 is the help desk. Tier 2 is specialist escalation. Tier 3 is engineering. Fire Mission applies the same model to governance: the routine, policy-answerable questions are deflected automatically. The human expert focuses exclusively on novel situations, judgment calls, and final approvals. The accountability never moves — only the research burden does.

⚖️
Legal

6 Tier 0 workflows

Policy documents already answer most contract and employment law questions.

Fire Mission handles

✓
Contract clause compliance
"Does this vendor agreement include our standard limitation-of-liability and indemnification clauses?"
Compares the submitted contract against your standard clause library and flags gaps with section citations.
✓
Signing authority lookup
"Who is authorized to execute contracts above $50,000 on behalf of the company?"
Routes to your delegation-of-authority matrix and returns the named approver with policy reference.
✓
NDA coverage check
"Does our existing NDA with this vendor cover this new project scope and data type?"
Reads your NDA template, compares it to the new scope described, and surfaces the relevant coverage clauses.
✓
Employment law policy lookup
"What are our obligations for final paycheck timing for a terminated employee in California?"
Returns your state-specific termination checklist with the applicable Labor Code citations and your internal policy.
✓
IP assignment screening
"Does this contractor agreement include our standard IP assignment clause?"
Checks the agreement against your IP assignment template and flags missing or non-standard language.
✓
Dispute resolution lookup
"What dispute resolution process and governing law apply under this agreement?"
Extracts the governing law, arbitration, and dispute resolution clauses from the submitted contract.

→ Still handled by your Legal team

  • › Contract negotiation strategy and positions
  • › Novel contract structures not covered by existing templates
  • › Litigation decisions, outside counsel engagement, regulatory filings
  • › Advice-of-counsel privilege determinations

Fire Mission researches and cites. Your team reviews and confirms. Every decision is logged with who asked, what was retrieved, and who verified the outcome.

How the Tier 0 layer works

Every workflow follows the same pattern. The human checkpoint never moves — only the research burden does.

❓
Employee asks

Any employee granted access asks the AI persona their governance question in plain language.

🔍
Fire Mission retrieves

The AI reads your uploaded policy documents, finds the relevant sections, and constructs a grounded answer.

📎
Answer + citations

The answer is presented with source document citations. If the policy doesn't cover the question, the AI says so.

✅
Human confirms

A human reviews, confirms or corrects, and the decision is logged. Accountability stays with your team.

What about regulatory and legal risk?

Fire Mission never makes a decision. It presents research grounded in your own policies, with source citations, for a human to confirm. The decision log records every interaction: who asked, which documents were retrieved, what the AI concluded, and who confirmed the outcome.

The human expert's role shifts from researcher to reviewer. They spend their time on judgment — the 30% that actually requires their expertise — instead of the 70% that's a policy lookup dressed as a decision.

Start with one department. Expand as you go.

Upload your first policy document, assign a persona to a department, and watch your team stop fielding the same questions twice.

Start 7-day free trial See pricing →

No credit card. Pilot tier includes 1 persona and 1,000 verified decisions.